Patient Experience Resources
Patient Experience
- California Health Literacy Initiative
The goal of the California Health Literacy Initiative is to inform and partner with individuals and organizations to craft collective, lasting solutions which will positively impact the health and well-being of individuals with low-literacy skills, their families, and their communities. This plan for California will serve as a groundbreaking, national model for health literacy; currently, no statewide efforts of such complexity are being undertaken.
- Center for Health Design
The Center for Health Design is a leading research and advocacy organization of forward-thinking healthcare and design professionals who are leading the quest to improve the quality of healthcare through building architecture and design.
See the article "The Impact of Light on Outcomes in Healthcare Settings"
- Crossing the Quality Chasm
- Adaptation to Mental Health and Addictive Disorders
A consensus study by the Institute of Medicine Aims.
- Family Practice Management
A journal of the American Academy of Family Physicians (AAFP)
- Foundation for Informed Medical Decision Making and Health Dialog
The Foundation for Informed Medical Decision Making is a non-profit organization working to ensure that all patients have the information they need to make sound medical decisions.
- Institute for Family-Centered Care
"The Institute for Family-Centered Care provides leadership to advance the understanding and practice of patient- and family-centered care in hospitals and other health care settings."
- Institute for Healthcare Improvement (IHI)
The Institute for Healthcare Improvement (IHI) is an independent not-for-profit organization helping to lead the improvement of health care throughout the world. Founded in 1991 and based in Cambridge, Massachusetts, IHI works to accelerate improvement by building the will for change, cultivating promising concepts for improving patient care, and helping health care systems put those ideas into action.
- Medical Group Management Association
The mission of MGMA is to continually improve the performance of medical group practice professionals and the organizations they represent...
303-799-1111
Toll free 1-888-608-5601
- Migrant Clinician
A force of justice in health care for the mobile poor
- National Association of Community Health Centers, Inc. (NACHC)
A non-profit organization whose mission is to enhance and expand access to quality, community-responsive health care for America’s medically underserved and uninsured. In serving its mission, NACHC represents the nation’s network of over 1,000 Federally Qualified Health Centers (FQHCs) which serve 15 million people through 5,000 sites located in all of the 50 states, Puerto Rico, the District of Columbia, the U.S. Virgin Islands and Guam.
- National Center for Cultural Competence
The mission of the National Center for Cultural Competence (NCCC) is to increase the capacity of health and mental health programs to design, implement, and evaluate culturally and linguistically competent service delivery systems.
- Patient Visit Redesign
This site was created by Coleman Associates, the national leader in Patient Visit Redesign. Their innovative programs have helped over 500 organizations transform the patient experience and healthcare workplace.
- Reaching New Heights:
Assessing Organizational Capacity to Provide Culturally Competent Services
An Organizational assessment, Protocol review, On-site assessment, Community mapping and Action plan. For more information contact:
James Bowman Associates
Seattle office:
(206) 223-0128
seattle@jba-cht.com
Austin office:
(512) 474-2166
srice@jba-cht.com
- Reading List - Improving Primary Care
- by LibraryThing
- Redesigning the Patient Visit
These tools help you work through the process of redesigning the patient experience:
1. How to Start
2. Techniques
3. Team Culture
4. Success Stories
5. More Resources
