• Consumer Assessment of Healthcare Providers and Systems (CAHPS) Clinician & Group Surveys and Instructions
  Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys ask consumers and patients to report on and evaluate their experiences with health care. These surveys cover topics that are important to consumers and focus on aspects of quality that consumers are best qualified to assess, such as the communication skills of providers and ease of access to health care services. CAHPS originally stood for the Consumer Assessment of Health Plans Study, but as the products have evolved beyond health plans, the name has evolved as well to capture the full range of surveys. The acronym “CAHPS” is a registered trademark of the Agency for Healthcare Research and Quality (AHRQ).
• Mobilizing for Action through Planning and Partnerships (MAPP)
  Mobilizing for Action through Planning and Partnerships (MAPP) is a community-driven strategic planning process for improving community health. Facilitated by public health leaders, this framework helps communities apply strategic thinking to prioritize public health issues and identify resources to address them. MAPP is not an agency-focused assessment process; rather, it is an interactive process that can improve the efficiency, effectiveness, and ultimately the performance of local public health systems.
• Oregon Patient-Centered Primary Care Home (PCPCH) Program
  The Patient Centered Primary Care Home (PCPCH) is a model of primary care that has received attention in Oregon and across the country for its potential to advance the “triple aim” goals of health reform: a healthy population, extraordinary patient care and reasonable costs. PCPC Homes achieve these goals through a focus on wellness and prevention, coordination of care, active management and support of individuals with special health care needs and a patient and family centered approach to all aspects of care.
• Prerequisites for National Accreditation
  There are three eligibility determination requirements (or prerequisites) that are part of the Public Health Accreditation Board (PHAB) application process and must be in place in order to apply for PHAB accreditation. These include (1) a current* agency strategic plan; (2) a current* community health assessment (CHA); and (3) a current* community health improvement plan (CHIP). PHAB will review all applications for completeness to determine whether the required documentation is included, required fees are paid, and the three prerequisite documents are included. The resources in the tabs will help agencies develop or update these documents, and also provide examples from LHDs across the country.
• Public Health Accreditation Board
  The Public Health Accreditation Board (PHAB) is a nonprofit organization dedicated to improving and protecting the health of the public by advancing the quality and performance of Tribal, state, local, and territorial public health departments.

Compassion Materials

Shari is developing new materials regarding compassion satisfaction and compassion fatigue for 2012.

Practice Operations Management (POM) Training

Shari also taught at the POM Training in Seattle in September.

September 21 – 22,  2011
Hotel 1000
Seattle, WA

Maximum Attendance: 120
Speaker: Various
Topic: Operations/Management
Contact: Sherry Giles
Phone: 301-347-0400

Designed for Health Center Chief Operating Officers, Executive Management, Other Managers, Front Desk Staff and Board members, this innovative seminar will provide clear strategies to maximize the productivity and resources of their health center. Participants will find out the answers to questions related to improving customer service in a health center and will also learn about the power of patient-staff interactions. Attendees are provided with a comprehensive view of systems that are successful for health centers.
Register Now

Download Registration Form

Leadership Strategies for Information Technology in Health Care

January 22 – 27,  2012 (Modules I & II)
May 14 – 18,  2012 (Modules III & IV)
Boston, MA

Program Benefits

• Pure health care focus – this program bridges the gap between information technology methodologies and health care processes to adress challenges specific to the industry.
• Cutting edge content – designed and developed by leaders in the field, this program brings best practices and experience from the leading edge of health IT to the program participants.
• Balance of strategy and tactics – this program blends real-world issues with proven academic processes to provide the balance of strategic thinking, practical tools, and effective tactics needed to remain competitive.
• Interactive design– taught in a classroom style, faculty members facilitate learning via a rigorous curriculum, including:
  • Interactive lectures
  • Case studies
  • Panels
  • Facilitated discussions

Be sure to mention your reference code: TECH12-EM01.

Public Health and Community Health Center Management

• Oregon Public Health Institute
• Oregon Public Health Institute (video)
• Studer Group
• Video: A Complex Case: Quality Care for Those in Need
• Video: EHR Use, Delegation, and Productivity in Primary Care

Business Directory

• Sapphire Daily Money Management
• Valarie H. Ross, GRI, CRS — Portland/Lake Oswego real estate services

"Understanding Infant Adoption" flyer

FREE TRAINING for Nurses, Physicians, Social Workers, Family Planning Staff and anyone who provides services to pregnant women and teens:

1 Day or 4 Hour training options available in Oregon.

For more information or to set up a training at your organization, please contact:

FREE CEU’S for Nurses and Social Workers.

“This continuing nursing education activity was approved by the Michigan Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation.”

“Spaulding for Children, provider # 1146, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org, through the Approved Continuing Education (ACE) program. Spaulding for Children maintains responsibility for the program.”

For instructions on how to access special accommodations for disabilities, please visit our web site at iaatp.com.

Reproductive Health Conference 2011

Wednesday-Thursday, March 23-25, 2011
The Nines Hotel
Portland, OR

Join us as we celebrate 40 years of Title X funding that has played a critical role in ensuring access to a broad range of family planning and related preventive health services for millions of low-income or uninsured individuals and others in need of reproductive health services. RH 2011 is also celebrating its 40^th annual continuing education conference and will offer high
quality clinical updates that are evidence-based and focus on best practices.

Tuesday, March 22, 2011- Preconferences

• Essential Male Exam Skills
• Intimate Partner Violence and Unintended Pregnancy
• Genital Dermatology

Sexual Abuse and Coercion Counseling- Part II: A Case-based Webcast

Thursday, February 10, 2011
12:00 pm – 1:30 pm
Webcast

This interactive discussion will help family planning staff at all levels to build the skills needed to assess and counsel adolescent clients who have experienced sexual coercion and abuse. The discussion will be based upon real-life cases and questions submitted by participants.

Cost Analysis Web-based Training Series

This series of four webinars will provide a review of all facets of the updated Cost Analysis Methodology (CAM) developed for Region X. This will assist local programs in the completion of the cost analysis for family planning services. The process will consist of four (4) separate web based sessions.

• Part 1: Tuesday, February 22, 2011- 10:00 AM -11:30 AM Pacific
• Part 2: Thursday, February 24, 2011-10:00 AM – 11:30 AM Pacific
• Part 3: Tuesday, March 1, 2011- 10:00 AM -11:30 AM Pacific
• Part 4: Thursday, March 3, 2011-10:00 AM – 11:30 AM Pacific

2011 Oregon Adolescent Sexuality Conference: Healthy Relationships Matter

April 4-5, 2011
Seaside Convention Center
Seaside, OR

This conference is aimed for educators, health personnel, administrators, counselors, social and youth service workers, parents, clergy, teens and community members

Save the Date:
Northwest Institute for Community Health Educators 2011

July 25-29, 2011
Rainbow Lodge
North Bend, WA

NICHE’11 is an opportunity to be fully engaged in a residential, skill-based training with other professionals who work as sexuality, family life, HIV/AIDS, and family planning educators.

Whether you are a new or seasoned professional, NICHE ’11 will offer opportunities for you to analyze and evaluate your teaching methods, learn about new ideas and resources, network with other sexuality educators and much more.

Growing People Potential 2010 was a big success. Twenty-seven healthcare leaders took part in a three day intensive training process. This very interactive learning experience included presentations and activities focused on:

• Leadership
• Communication and Feedback
• Managing Performance
• Managing Conflict
• Stressors and Stress
• Change Management
• Teams and How They Work

Participants left the beautiful Columbia Gorge retreat setting at Skamania Lodge filled with new information, ideas and a network of colleagues to connect with in the future.

A big thanks goes to the Center For Health Training for their work coordinating and producing Growing People Potential 2010.  Thank you to the Oregon Primary Care Association, the Idaho Primary Care Association, and the Region X Family Planning Program  for offering scholarships to this wonderful event.

And most of all, thank you to the fantastic training team:  April Pace, Willa Marth, Roberta Domres, Karen Dluhosh, Lajuana Johnson, Kristen Harris-Talley and Jeana Johnson.

~ Shari

September 30 – October 3, 2010
Salishan Lodge
Gleneden Beach, Oregon

Conference highlights included:

• Networking with other NP’s
• NPO Business Meeting and Social Event
• Welcome Reception and Pre-Conference Session starting Thursday, September 30
• Margaret Fitzgerald, DNP, FNP-BC, NP-C, FAANP, CSP discussing “ Entrepreneurship: The Future of NP Practice”
• Over 23 hours of continuing nursing education including self-study and poster sessions provided by Acute Care Education Associates, Inc.