Compassion Materials
Shari is developing new materials regarding compassion satisfaction and compassion fatigue for 2012.
Practice Operations Management (POM) Training
Shari also taught at the POM Training in Seattle in September.
September 21 – 22, 2011
Hotel 1000
Seattle, WA
Maximum Attendance: 120
Speaker: Various
Topic: Operations/Management
Contact: Sherry Giles
Phone: 301-347-0400
Designed for Health Center Chief Operating Officers, Executive Management, Other Managers, Front Desk Staff and Board members, this innovative seminar will provide clear strategies to maximize the productivity and resources of their health center. Participants will find out the answers to questions related to improving customer service in a health center and will also learn about the power of patient-staff interactions. Attendees are provided with a comprehensive view of systems that are successful for health centers.
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